Epic Paddles - 2 Big Thumbs Up

A few weeks ago very fine sand got lodged in the Length Lock of my Epic Paddle and I was unable to break the paddle apart.

Returning home, I phoned Epic and they instructed me to cut the paddle in half and ship it to them. I wasn’t very comfortable cutting the paddle, but I did it.

Within a week they had repaired the paddle with a new Length Lock, repaired a few small chips at the paddle ends and returned it to my, all under warranty (paddle is at least 4 years old). Additionally, I shortened my paddle for no additional expense. They cut it down (at my request) to 205-215cm.

I was VERY IMPRESSED with Epic’s response time!

When it comes time to purchase another paddle, Epic has won my loyalty.